Work Experience

Cloud Advisory Consultant
IT Transformation (Finance Industry)
  • ITSM Transformation Consultant; conducted process analyses and created foundational concepts for Availability, Release, Capacity & Performance Management
  • Functional Jira assessment in combination with internal Single Source of Truth tools in the context of changes, incidents, and problems; developed a concept for standardized usage
  • Analyzed ITSM tool interfaces and developed a concept for integrating external ticketing systems
  • Developed a foundational concept to enable knowledge management.
Server Hardening (Energy Industry)
  • Project lead for PoC initiative on server hardening, focused on testing and refining procedures to enhance server security
  • Creation of technical documentation and run books.
Sales System For All Vehicle Models (Automotive Industry)
  • Change and Release Manager for multiple brands
  • Analysis, design and implementation of a change & release process (ITIL)
  • Planning, Execution and documentation of the change advisory boards.
TBA

TBA

Technical Consultant

IT Consulting (Beverage Industry)
  • Provided IT consulting and technical support working closely with an international team to drive effective solutions and operational efficiency
  • Managed incident and problem resolution to ensure IT service continuity.

Internships

Daimler AG, Mannheim (Automotive Industry)
  • Conducted cost assessments to support financial planning and budget optimization
  • Gained hands-on experience in Industry 4.0 projects by actively contributing to project work.
  • Developed communication materials to facilitate stakeholder engagement and alignment
  • Prepared materials for planning and decision-making.
Autkom (IT Services)
  • IT and Communication Technology.
Roland Berger (Consulting)
  • Creating presentation materials
  • EDV.

Education